The Friction-Free Social Housing Contact Centre

New build semi-detached homes

Reach your TSM (Tenant Satisfaction Measures) with the Friction-Free Contact Centre

You will experience omnichannel customer engagement, how agents are guided through reactive and predictive processes supporting a customer journey and how multiple data sources and applications are made available on a single screen.
This demonstration simulates an agent’s communication with a Tennant of a Social Housing organisation.