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Downloads, watch now and white papers

Are you looking to learn more about our company and the solutions we offer? Our download and white paper resources are the perfect place to start!

These materials provides in-depth information on the technologies and strategies we use to help our clients succeed. From case studies and technical guides to industry reports and product brochures, you’ll find a wealth of knowledge at your fingertips. Dive in and discover how we can help you drive innovation and achieve your business goals

E-Book

AI in the Contact Centre: A Guide to ensure a successful deployment of AI in the Contact Centre.

AI in the Contact Centre: A Guide to Ensure a Successful Deployment of AI
Demo

The Friction-Free Social Housing Contact Centre

The Friction-Free Social Housing Contact Centre
Demo

Automotive Selling Guided Demonstration

Take a look at Twilio Flex and Twilio Segment in Action Now
Demo

Watch How Omnichannel Communication Boosts Customer Engagement

Take a look at Ciptex RACE and Twilio Flex in Action Now
Video

Instantly transforming how Debt Free Advice supports their customers.

Watch the 5 minute video now
E-Book

Twilio Segment: The State of Personalization 2023

Read the report on Twilio Segment now
Case Study

The National Foundation for Credit Counseling freed up 100 employee days per year

Read the 4 page pdf now
E-Book

Twilio Segment: The Customer Engagement Stack: A Definitive Guide to Customer-Centric Tools and Technologies

A Guide to Customer-Centric Tools and Technologies
E-Book

Twilio Segment: Building a Single View of the Customer With Identity Resolution

Learn more about Segment Single View of the Customer now
E-Book

Preparing for the FCA Consumer Duty

10 minute PDF read on Preparing for the FCA Consumer Duty
E-Book

Twilio Segment: Personalization in the Age of AI

Read how Twilio Segment is shaping the future of personalisation now
E-Book

Learn the 3 essential ways Financial Services can respond to their customers in times of crisis

Read the 10 minute read e-book now
E-Book

Twilio Segment: 7 Ways to Use AI to Superpower Your Marketing Strategy

Learn how Twilio Segment can leverage your customer experience now
Datasheet

Ciptex RACE, the fastest way to build a customer engagement solution using Twilio Flex

Read the 4 page pdf now
Datasheet

Transform customer experience with Twilio and Ciptex

Read the 2 page pdf now
Whitepapers

Twilio Trends Report 2023

Read the report now
Case Study

Personalising the car-buying experience

Read the 4 page pdf now
Case Study

Debt Free Advice unified engagement to respond when their support was needed most

Read the 4 page pdf now
Video

How to transform your contact centre and boost business results

Watch the 30 minute Twilio demonstration now