Personalised Services for Car Sales Customers
With 60% of consumers preferring phone calls, automotive dealerships must prioritise training staff in empathetic, personalised communication to transform every interaction into a positive customer experience.
Elevating Your Customer Journey with Digital Engagements
With 80% of buyers starting online, seamless omnichannel engagement is crucial. Ciptex's platform unifies all customer interactions - from digital inquiries to test drives - into one personalised journey.
86% of consumers say personalisation builds loyalty. For automotive success, clear pricing, efficient scheduling, and accessibility aren't just features—they're commitments that transform transactions into trusted relationships.
Transparent Information and Pricing
With 52% of auto inquiries focused on pricing, transparency is crucial. Our automotive Demo addresses pricing questions instantly, building trust and enabling informed decisions.
Key Statistics Transforming Automotive Interactions:
Scheduling Appointments Efficiently
57% of automotive consumers prioritise efficient appointment scheduling. Streamlined booking processes are crucial for customer satisfaction and preventing lost sales.
Support for Automotive Customers
With 40% of car buyers inquiring outside business hours, accessibility is crucial. Ciptex's platform provides 24/7 support through live chat, chatbots, and IVRs, turning after-hours availability into a competitive advantage.
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Turn every interaction into an exceptional experience. We help drive customer-first journeys.