Create omnichannel customer engagement
Ciptex boosts revenue through omnichannel customer engagement
For over 15 years, Ciptex has created custom solutions that integrate with your business apps to enhance customer engagement across all channels.
Contact Us
Rapid custom customer engagement solutions
Customer engagement is critical to growth and loyalty. We deploy customised solutions faster than off-the-shelf alternatives. Our RACE innovations accelerate implementation, delivering tailored customer experiences that maximise the platform's capabilities.
We deliver world-class omnichannel contact centres
Modern customers demand diverse engagement channels. RACE Contact Centre delivers a flexible solution, that adapts to your business needs, and evolves with emerging technologies.
Video kiosks connect vulnerable customers to contact centre agents
Our video kiosks enable instant face-to-face support worldwide. Deployed in shops, advice centres and social housing, they connect customers directly to contact centre agents. Features like three-way calling and sign language interpretation make support more accessible for vulnerable individuals.
Bespoke, secure and scaleable video solutions
Our web-native video conferencing works instantly in any browser, with no downloads needed. Fully customisable with your branding and dynamic personalisation features.
Benefits of Ciptex solutions
Reduce operational costs while boosting customer satisfaction. Our solutions streamline workflows, cut response times, and enable omnichannel engagement. Integrate seamlessly with existing systems for rapid deployment and measurable results.
