Transforming customer experience, no matter what industry sector
We deliver frictionless, personalised customer engagement across all channels globally. Our innovative solutions help organisations stand out and retain customers through convenience, speed, and accuracy. Our expertise spans multiple industries, with specialised focus in key sectors.
Driving Exceptional Customer Experiences in the Automotive Industry
Our analytics solutions help automotive businesses understand and anticipate customer needs, enabling personalised service that builds lasting loyalty. Learn more on our Automotive Dealership Page.
Delivering gold-standard customer experience for banks and building societies
Make banking more accessible through omnichannel communication while leveraging customer financial data to deliver personalised experiences at every journey stage with Ciptex.
Managing the membership and sports club experience in contact centres
Every interaction shapes member value perception. Ciptex solutions provide the tools and insights to enhance member experience, boost engagement, and drive growth.
Not-for-profit, engagement with a human touch in the call centre
For not-for-profits serving people in need, accessible communication is vital. Our unified platform enables seamless interactions across all channels - voice, social media, and video - ensuring efficient support delivery.
Upgrading the customer experience in retail
In retail, customer retention demands constant engagement. Ciptex's AI-powered omnichannel platform integrates with your apps to help teams deliver exceptional experiences at every touchpoint.
Customer engagement wins hearts and minds in the travel industry
Travel experiences begin with the first interaction. Ciptex's innovative technology helps you engage customers at every pre-journey touchpoint, creating standout service in a competitive market.
