Ciptex builds and supports contact centre solutions that enable seamless, meaningful customer conversations across all channels.
We create user-friendly customer experiences that boost efficiency and ROI while empowering your team. Operating globally from our Manchester UK headquarters.
We help large companies seamlessly connect with their digital customers across platforms through integrated communication solutions and tools.
Customer outcomes include:
NFCC
“Ciptex are smart, hardworking, professional people who have created a quality outcome that helps us connect people in financial need with our counselors who can help them.”
Our ability to deliver great experiences starts with how we operate – we orient ourselves around 4 core values:
We listen, learn, and lead. Innovation is at the heart of what we do, so we dedicate ourselves to finding the best ideas and showing you what’s possible.
Innovative ideas can’t go far without great execution – our skills and ability are instrumental in bringing customer engagement strategies to life
While we take pride in our achievements, we don’t rest on our laurels. We encourage our team to challenge themselves, hone their skills, and break new ground in their work.
Without a dedicated team, our business is nothing. That’s why we work hard to make Ciptex a place where all of our people are respected and valued, so we can work together towards achieving growth.
Our leadership team brings vast knowledge in contact centre technology and cloud communications. With deep technical expertise and a history of proven success, they drive innovation that helps businesses transform and elevate customer engagement.
Executive Chairman
Chief Revenue Officer
Operations Director
At Ciptex, our customers are at the heart of everything we do. Hear directly from the companies and teams we've empowered to transform their customer experiences.
Jennifer Pizi
COO, National Foundation for Credit Counseling
