products

Ciptex and NICE

Our partnership is built to elevate your contact centre capabilities by providing:

Cartoon graphic of two people talking, with clouds and messaging icons to their left

Cloud-Native Customer Experience

CXone Mpower platform optimises customer journeys with AI analytics, self-service, and agent support in one unified solution.

End-to-End Customer Engagement Solutions

NICE and Ciptex provide integrated contact centre solutions featuring omnichannel management, self-service, workforce tools, and performance analytics.

Cartoon graphic of two people connected by a dotted line, with an earth graphic between them

Cartoon graphic of a woman stretching, with a cloud and contact icons in the background

Agility and Scalability at Scale

Ciptex's cloud platform and NICE's technology enable flexible scaling while maintaining personalised customer service.

“We’re thrilled to partner with NICE, whose proven leadership in AI and cloud-native CX technology perfectly complements our mission to transform how businesses connect and engage with their customers. Together, we will empower organisations to deliver effortless, consistent, and personalised experiences that drive loyalty and growth.”

“We’re thrilled to partner with NICE, whose proven leadership in AI and cloud-native CX technology perfectly complements our mission to transform how businesses connect and engage with their customers. Together, we will empower organisations to deliver effortless, consistent, and personalised experiences that drive loyalty and growth.”

Jason Flynn

Cheif Revenue Officer

About NICE

NICE (Nasdaq: NICE) delivers cloud-based analytics software that helps organisations improve customer experience through data-driven decisions.

Cartoon graphic of a man standing with his thumbs up, in front of several computer screen icons

Ready to Elevate Your Customer Experience?

Discover how Ciptex and NICE can transform your contact centre and enhance customer satisfaction.