Preparing for the FCA Consumer Duty
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Countdown to Consumer Duty Compliance?
Can you report on good outcomes for your customer?
Do you offer the preferred communication channel for each customer, including face-to-face?
Do you offer the same level of service pre and post-sales, and can you prove it?
Do you have in place the right processes and customer service practices for vulnerable customers?
Do you record each and every communication with a customer, voice, video and text?
Fast-track your organisation for compliance and good outcomes for your customers. Download your free guide to FCA Consumer Duty Compliance below.