DOWNLOADS AND WHITEPAPERS

Downloads, watch now and white papers

Are you looking to learn more about our company and the solutions we offer?


These materials provides in-depth information on the technologies and strategies we use to help our clients succeed. From case studies and technical guides to industry reports and product brochures, you’ll find a wealth of knowledge at your fingertips. Dive in and discover how we can help you drive innovation and achieve your business goals

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Case Study

Whitepapers

E-Book

Datasheet

Video

Image of red Twilio logo and Ciptex logo vertically stacked on white background

Video

How to transform your contact centre and boost business results

Image of a yellow shoe pressing down on an accelerator peddle

Datasheet

Ciptex RACE, the fastest way to build a customer engagement solution using Twilio Flex

White NFCC wording on a blue background

Case Study

The National Foundation for Credit Counseling freed up 100 employee days per year

Matt Dronfield stood in front of an orange Debt Free Advice van

Video

Instantly transforming how Debt Free Advice supports their customers. Watch the 5 minute video now

Image of a city skyline with the word AI overlayed

E-Book

AI in the Contact Centre: A Guide to ensure a successful deployment of AI in the Contact Centre.

Image of a man on a mobile phone smiling,

E-Book

Preparing for the FCA Consumer Duty

Image with Twilio red logo and Ciptex logo below it

Datasheet

Transform customer experience with Twilio and Ciptex

Image of a close up view of a finger tapping a mobile phone screen, the screen has some form of graph on it

E-Book

Learn the 3 essential ways Financial Services can respond to their customers in times of crisis

State of Personalisation 2023 image

E-Book

Twilio Segment: The State of Personalisation 2023

Image of white Debt Free Advice logo on an orange background

Case Study

Debt Free Advice unified engagement to respond when their support was needed most

Twilio Segment The Customer Engagement Stack image

E-Book

Twilio Segment: The Customer Engagement Stack: A Definitive Guide to Customer-Centric Tools and Technologies

Building a Single View of the Customer with Identity Resolution image

E-Book

Twilio Segment: Building a Single View of the Customer With Identity Resolution

Image of a man walking looking down at a mobile phone in his hand

E-Book

Twilio Segment: Personalisation in the Age of AI

Image of a man at a desk, he is touching and looking at a mobile phone on the desk with a macbook in front of him which his other hand is on

E-Book

Twilio Segment: 7 Ways to Use AI to Superpower Your Marketing Strategy

Image of title text to left , with a girl looking at a mobile phone on the right

Whitepapers

Twilio Trends Report 2023

Image of white Vertu Motors logo on a green background

Case Study

Personalising the car-buying experience

All Categories

Case Study

Whitepapers

E-Book

Datasheet

Video

Image of red Twilio logo and Ciptex logo vertically stacked on white background

Video

How to transform your contact centre and boost business results

Image of a yellow shoe pressing down on an accelerator peddle

Datasheet

Ciptex RACE, the fastest way to build a customer engagement solution using Twilio Flex

White NFCC wording on a blue background

Case Study

The National Foundation for Credit Counseling freed up 100 employee days per year

Matt Dronfield stood in front of an orange Debt Free Advice van

Video

Instantly transforming how Debt Free Advice supports their customers. Watch the 5 minute video now

Image of a city skyline with the word AI overlayed

E-Book

AI in the Contact Centre: A Guide to ensure a successful deployment of AI in the Contact Centre.

Image of a man on a mobile phone smiling,

E-Book

Preparing for the FCA Consumer Duty

Image with Twilio red logo and Ciptex logo below it

Datasheet

Transform customer experience with Twilio and Ciptex

Image of a close up view of a finger tapping a mobile phone screen, the screen has some form of graph on it

E-Book

Learn the 3 essential ways Financial Services can respond to their customers in times of crisis

State of Personalisation 2023 image

E-Book

Twilio Segment: The State of Personalisation 2023

Image of white Debt Free Advice logo on an orange background

Case Study

Debt Free Advice unified engagement to respond when their support was needed most

Twilio Segment The Customer Engagement Stack image

E-Book

Twilio Segment: The Customer Engagement Stack: A Definitive Guide to Customer-Centric Tools and Technologies

Building a Single View of the Customer with Identity Resolution image

E-Book

Twilio Segment: Building a Single View of the Customer With Identity Resolution

Image of a man walking looking down at a mobile phone in his hand

E-Book

Twilio Segment: Personalisation in the Age of AI

Image of a man at a desk, he is touching and looking at a mobile phone on the desk with a macbook in front of him which his other hand is on

E-Book

Twilio Segment: 7 Ways to Use AI to Superpower Your Marketing Strategy

Image of title text to left , with a girl looking at a mobile phone on the right

Whitepapers

Twilio Trends Report 2023

Image of white Vertu Motors logo on a green background

Case Study

Personalising the car-buying experience

All Categories

Case Study

Whitepapers

E-Book

Datasheet

Video

Image of red Twilio logo and Ciptex logo vertically stacked on white background

Video

How to transform your contact centre and boost business results

Image of a yellow shoe pressing down on an accelerator peddle

Datasheet

Ciptex RACE, the fastest way to build a customer engagement solution using Twilio Flex

White NFCC wording on a blue background

Case Study

The National Foundation for Credit Counseling freed up 100 employee days per year

Matt Dronfield stood in front of an orange Debt Free Advice van

Video

Instantly transforming how Debt Free Advice supports their customers. Watch the 5 minute video now

Image of a city skyline with the word AI overlayed

E-Book

AI in the Contact Centre: A Guide to ensure a successful deployment of AI in the Contact Centre.

Image of a man on a mobile phone smiling,

E-Book

Preparing for the FCA Consumer Duty

Image with Twilio red logo and Ciptex logo below it

Datasheet

Transform customer experience with Twilio and Ciptex

Image of a close up view of a finger tapping a mobile phone screen, the screen has some form of graph on it

E-Book

Learn the 3 essential ways Financial Services can respond to their customers in times of crisis

State of Personalisation 2023 image

E-Book

Twilio Segment: The State of Personalisation 2023

Image of white Debt Free Advice logo on an orange background

Case Study

Debt Free Advice unified engagement to respond when their support was needed most

Twilio Segment The Customer Engagement Stack image

E-Book

Twilio Segment: The Customer Engagement Stack: A Definitive Guide to Customer-Centric Tools and Technologies

Building a Single View of the Customer with Identity Resolution image

E-Book

Twilio Segment: Building a Single View of the Customer With Identity Resolution

Image of a man walking looking down at a mobile phone in his hand

E-Book

Twilio Segment: Personalisation in the Age of AI

Image of a man at a desk, he is touching and looking at a mobile phone on the desk with a macbook in front of him which his other hand is on

E-Book

Twilio Segment: 7 Ways to Use AI to Superpower Your Marketing Strategy

Image of title text to left , with a girl looking at a mobile phone on the right

Whitepapers

Twilio Trends Report 2023

Image of white Vertu Motors logo on a green background

Case Study

Personalising the car-buying experience

FREQUENTLY ASKED QUESTIONS

Question And Answers

Question And Answers

Question And Answers

Question And Answers

Experience the Future of the Internet with Secure and Transparent and Decentralized Solutions

No challenge too great

We’ve worked across all kinds of sectors to create customer engagement solutions that transform business. There’s little we’ve not seen, so regardless of what you want to achieve, we won’t be phased by your ask.

Connecting business strategy to development reality

Building for scale

End-to-end support

No challenge too great

We’ve worked across all kinds of sectors to create customer engagement solutions that transform business. There’s little we’ve not seen, so regardless of what you want to achieve, we won’t be phased by your ask.

Connecting business strategy to development reality

Building for scale

End-to-end support

No challenge too great

We’ve worked across all kinds of sectors to create customer engagement solutions that transform business. There’s little we’ve not seen, so regardless of what you want to achieve, we won’t be phased by your ask.

Connecting business strategy to development reality

Building for scale

End-to-end support

No challenge too great

We’ve worked across all kinds of sectors to create customer engagement solutions that transform business. There’s little we’ve not seen, so regardless of what you want to achieve, we won’t be phased by your ask.

Connecting business strategy to development reality

Building for scale

End-to-end support

ciptex - products

Our products power end-to-end customer engagement

Our products power end-to-end customer engagement

Our products power end-to-end customer engagement

Delivering excellent customer experiences across every channel - from phone calls to messaging and video - is critical to business success

Delivering excellent customer experiences across every channel - from phone calls to messaging and video - is critical to business success

Delivering excellent customer experiences across every channel - from phone calls to messaging and video - is critical to business success