rosie

2023-05-15

Tenant-Centric Contact Centre Platforms for Social Housing Associations

New build semi-detached homes
Tenant-Centric Contact Centre Platforms for Social Housing Associations
arham

2023-04-03

It’s the little things that count: Getting ahead with customer experience

Atomic habits book being read in a contact centre.
It’s the little things that count: Getting ahead with customer experience
arham

2023-03-22

Unlocking the Potential of Automatic Speech Recognition for Secure Payment Services

A lady using her laptop and mobile.
Unlocking the Potential of Automatic Speech Recognition for Secure Payment Services
arham

2023-01-26

Our 2023 Predictions

Wood sphere symbol telephone, mail, address and mobile phone. Website page contact us or e-mail marketing concept
Our 2023 Predictions
user

2022-11-09

Big Bang or Iteration

The Great British cyclist team
Big Bang or Iteration
user

CCaaS vs CPaaS

'CcaaS' made from cubes, mosaic pattern. CcaaS stands for Contact Centre as a Service.
CCaaS vs CPaaS
user

2022-05-25

Retrospective Personalisation

Businessman covering face using a white paper sheet with drawn question mark, like a mask, for hiding their identity. Isolated on yellow wall background.
Retrospective Personalisation