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Resources › Savings calculator

How much value is tied up in your contact centre?

Answer a few questions about your team and see what handle time and missed automation cost you each month. It takes about three minutes, and your full report comes by email.

Answer a few questions about your team and see what handle time and missed automation cost you each month. It takes about three minutes, and your full report comes by email.

Answer a few questions about your team and see what handle time and missed automation cost you each month. It takes about three minutes, and your full report comes by email.

Calculate my savings

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The opportunitySee the value opportunityEstimate the capacity and spend that may be tied up in handling time and work that could be automated.
The driversUnderstand what’s driving itSee how much comes from the automation gap and how much from handling time.
Where to startKnow where to focus firstGet three practical next steps based on your results, in a report you can share.
Calculator

Calculate your contact centre opportunity.

Three short steps, then your figure. Rough numbers are fine, and every field shows an example to work from.

Three short steps, then your figure. Rough numbers are fine, and every field shows an example to work from.

Three short steps, then your figure. Rough numbers are fine, and every field shows an example to work from.

Step 1 of 3

Your operation

£-
Potential Monthly Loss
-
Annual Hours Wasted
Excess agent handling time
£0
Automation gap vs Ciptex benchmark
£0
Total annual cost
£0
Monthly drag
£0
Annual loss per agent
£0
Loss Composition
-Automation Gap
-Handling Time
Your report

Your results become a PDF you can take to Finance.

It shows where the loss comes from and where to start.

  1. 1Your monthly and annual loss
  2. 2What's driving the loss
  3. 3Where you sit against what's achievable
  4. 4Hours lost and cost per agent
  5. 5Three next steps for your operation
Back to the calculator

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